Questions?

What is a Thanatologist?

Thanatology is the academic and scientific study of death, grief and bereavement. It comes from the Greek 'Thanatos', who was the personification of death and the twin sibling of Hypnos, personification of sleep. A Thanatologist specializes in the field of Thanatology that covers all relevant issues pertaining to death and non-death issues and their associated behavioral responses and coping challenges.

Are You Providing Counseling To Companies?

No. Whilst Ms. Dinhofer is a trained counselor, Koden Consulting Services does not provide counseling. Our services are non-therapeutic and evidence-based, tailored specifically to the individual(s), their role within the organization (or privately) and what challenges they are facing.

How Are you Different from EAP, Risk Management and traditional Business Continuity?

Ultimately, focusing on people is what gets your operations back in gear. Trauma doesn't play fair nor does it follow a linear time line. It is not unusual to have employees seemingly functioning for months after an event and then suddenly can't get out of the car and walk into the building. For that reason, time predicated services often just don’t cut it. We bring highly specialized skills and services for managing myriad behavioral, leadership and performance issues following a crisis or traumatic event in the workplace and we bring that work to you-where it happened, when you need it and for as long as you need. See Business Continuity and Why Bringing Our Services On-Site Makes A Difference for more detail on how we differ.

How Do We Get Started?

We begin by meeting clients through Zoom or phone. We find this is a better way of understanding what your challenges are, the catalyst for those challenges, what the impact has been and if we are the right ones to be of assistance. If not, we’re happy to recommend those who can.

Why Do You Do A Needs Discovery Meeting?

We have found a more productive use of our client’s time is to facilitate a Needs Discovery meeting to listen, ask questions and then co-create a solution with you, in real-time, that meets your needs.

Where is Your Fee schedule?

All services are bespoke and designed according to outcomes of a Needs Discovery meeting. We don’t provide proposals in advance. Instead we co-create a solution with you from what we learned in the Needs Discovery, where we’re then better able to determine how best to serve you. From there, we’ll make recommendations with cost estimates and review that together with our client, affording the opportunity for questions and adjustments in real-time.

Is there a minimum or maximum number of staff required for training or retreats?

No. We facilitate both group and one-on-one formats. Depending on the kind of training and level of interactivity we’re facilitating for you, we’ll make recommendations on the optimum number of attendees per session for sufficient Q&A or real-time coaching within the program’s time range to accomplish intended goals. We often facilitate the same program in multiple sessions to capture all relevant staff whilst maintaining operations and for flexibility in scheduling a larger cohort.

How far in advance can services be scheduled?

Clients often contact us following unforeseen or emergent circumstances and our ability to immediately respond with services will be based on several factors discussed in our initial conversation. We also contract with clients for longer term services that we prioritize for the duration of the work. It is advisable to begin discussions as early as possible to schedule preferred dates.